Yiying Lu

Yiying Lu

Redefine “Failure” by Design: How to Create New Value from Adversity

In this talk, Yiying Lu talks about the silver lining of “fail”, by sharing her story of being the artist behind the Twitter “Fail Whale” —— a symbol of Twitter’s service outage during its early days. She will share how the technology “fail” + ART connects her with a global community and help to redefine “fail” for her. She will also share another “fail” —— the missing the dumpling emoji on the keyboard, which inspired her to create those emojis, now being used by billions. Finally, she will share how she then uses the dumpling emoji as a vehicle to help people to tell their stories visually and achieve better energy and mental health through the pandemic. Her talk centers around how design can help to transform adversity into new values for ourselves and our community.